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Government Home Loans, we recognize our responsibility to keep
your information secure and confidential. You are receiving
this privacy notice because you are either a customer of Our
Government Loan Desk or you are considering becoming our customer.
This privacy notice covers nonpublic personal customer information,
which means personally identifiable information about you and/or
your relationship with Our Government Loan Desk. Our privacy
policy applies to current as well as former customers, unless
otherwise noted. This privacy notice is provided to you as required
by the federal law. Please read this privacy notice carefully.
Information
Collection
Our Government Loan Desk collects only the information necessary
to provide you with financial products and services and to
service your account with us. This information may be obtained
from a variety of sources, such as the following:
- Information
we receive from you on applications or other forms
- Information
from a consumer reporting agency, such as credit bureaus
reports and other information relating to your credit worthiness
- Information
from outside sources regarding their employment, credit
or other relationship with you or verification of your representation
Sharing
Information with Companies that Work for Us
Our Government Loan Desk will only share or disclose customer
information within the Our Government Loan Desk family of
related companies and to certain third parties we may contract
with to perform services for us. In all cases where we may
contract with third parties to perform services for us, we
provide the third party with only the information necessary
to carry out its contracted responsibilities and only for
that purpose.
It is
important to note that we do not share customer information
with other companies, including our subsidiary and/or affiliates,
for the purpose of marketing their products or services to
you.
It is
not necessary for you to instruct us not to share information
with these outside companies, because we will automatically
keep your information confidential unless directed by you
to do otherwise.
Sharing
Information with Others that Don't Work for Us
Our Government Loan Desk will not share nonpublic personal
information about you with any affiliate, other outside financial
institution or non-financial company that does not work for
us unless you have directed us to do so or we have given you
the opportunity in advance to decline this option and/or sent
you an updated Privacy Policy explaining your new rights.
Disclosing
Information in Other Situations
Our Government Loan Desk may also disclose collected personal
identifiable information to government agencies, credit bureaus
and other outside parties as permitted or required by applicable
law. These disclosures are made for the specific, limited
purposes, such as:
- Disclosure
in connection with a subpoena or similar legal process
- A fraud
investigation
- Recording
security instruments/liens in the public records
- An
audit or examination
- The
sale of your account to another financial institution
- If
you direct us to do so
Confidentiality,
Accuracy and Security
Our Government Loan Desk limits access to customer information
to employees with a business need. We only share information
with companies that work for us and are contractually obligated
to keep the information we provide them confidential. We maintain
policies to ensure proper physical security of our workplaces
and our records. We strive to maintain up-to-date security
standards and procedures designed to prevent unauthorized
access to customer information.
Our Government
Loan Desk strives to keep your account information accurate
and up to date. If you discover that your account information
is incomplete, inaccurate or not current, please call us at
1-866-767-9934 or email us at:
Government
Home Loans
Attn: Privacy Department
Privacy
Updates
As required by federal law, we will notify you of Our Government
Loan Desk's privacy policy annually, as long as you maintain
an ongoing relationship with us. We reserve the right to modify
this policy at any time, but if we do change it, we will inform
you promptly.
Children's
Privacy
From our website, we do not knowingly collect or use personal
information from children under 13 without obtaining verifiable
consent from their parents. For more information about Children's
Online Privacy Protection Act, visit FTC website at www.ftc.gov.
About
Cookies
This site uses a feature of your browser called a "cookie"
to assign an I.D. to your computer. Cookie helps websites
recognize return visitors. Your Our Government Loan Desk I.D.
automatically identifies your computer, but not you, to our
servers when you visit us at www.GovHomeLoans.net.
Links
Our Government Loan Desk website may provide hyperlinks to
websites that are not affiliated with Our Government Loan
Desk. These websites are not maintained or controlled by Our
Government Loan Desk and Our Government Loan Desk is not responsible
for and cannot guarantee the accuracy or completeness of the
information provided at these websites. The provision of a
hyperlink to these sites is not a recommendation or endorsement
by Our Government Loan Desk of these websites or of the products
or services that may be associated with those websites.
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